~Shipping & Local Pickup Policy~

Ali's Glitz & Glass
Last Updated: November 1, 2026

Made-to-Order Processing

Our standard production and handling timeframe for made-to-order snow globe tumblers is 14–21 business days, beginning when we receive a properly completed order, payment and all required customization details.

Business days are Monday through Friday, excluding applicable holidays.

This timeframe covers creating, decorating, inspecting and preparing your tumbler for shipment.

Shipping transit time is additional and depends on the destination and carrier service.

Ready-to-Ship Tumblers

Ready-to-ship tumblers are already completed. Each eligible listing will display its own handling timeframe before purchase.

Domestic Shipping

We plan to offer shipping to eligible United States destinations.

Available shipping services and charges will be shown at checkout when ordering opens.

International Shipping

International shipping may be offered to approved destinations after we verify that our products can be accepted by the destination country and the selected carrier.

International shipping costs, eligibility and estimated transit times vary by destination and service.

Customs inspections and import procedures may affect delivery.

Import duties, taxes and clearance charges may be payable by the customer when the selected service uses delivery duties unpaid (DDU/DAP) terms. Any prepaid-duty arrangement will be identified where offered.

Customers are responsible for providing complete and accurate delivery information.

Shipping Confirmation

When your package is dispatched, we will provide shipment confirmation and tracking information when available.

Shipping Delays

If we cannot meet an applicable promised shipment timeframe, we will notify affected customers and provide delay, cancellation or refund options as required by law.

Local Pickup

Local pickup will be available only once pickup arrangements have been finalized.

Customers selecting an available pickup option will receive instructions when their order is ready for collection.

Damaged, Incorrect or Missing Orders

Please contact us promptly with your order number and details if your order arrives damaged or incorrect or appears to be missing.

We will review the situation and provide the appropriate next steps in accordance with our policies and applicable law.

Customer Support

Email: sales@alisglitzandglass.com

Thank you for supporting Ali's Glitz & Glass! 💕