*Let's Chat, Glitz Babe*
Have a Question? We're Here to Help!
Welcome to the Ali's Glitz & Glass Contact page!
Have questions about our handmade snow globe tumblers, glitter colors, personalization options, shipping, local pickup, or an existing order?
We'd love to hear from you!
Use the contact form below to send us a message, and we'll respond as soon as we're able.
Whether you're looking for product information or need help with an order, we're happy to help make your shopping experience a little more glitzy!
Stay Sparkly!
Ali's Glitz & Glass
~Get in Touch~
We'd love to hear from you!
Email: sales@alisglitzandglass.com Contact us using the form below or through our official business email.
General Questions: Snow globe tumblers, available designs, pricing, customization options, and website assistance.
Order Assistance: Questions about an existing order, including shipping, pickup, or order concerns.
Custom Design Requests: Visit our Custom Orders page to submit detailed design ideas.
Business: Ali's Glitz & Glass — Handmade & Personalized Creations.
We look forward to hearing from you! 💕
~Customer Care~
Welcome to Ali's Glitz & Glass Customer Care!
We're here to help with product questions, custom orders, personalization details, shipping questions, and order concerns.
Email: sales@alisglitzandglass.com
How Can We Help?
Product Questions
Need help choosing a tumbler size, glitter color or design? Send us a message!
Custom Orders
Have a special idea? Visit our Custom Orders page to submit your design request.
Existing Orders
If you have a question about an order, please include your order number and a description of the issue.
Damaged or Incorrect Items
Contact us promptly with your order number, photographs when appropriate, and a description of the problem so we can review it.
Returns and Refunds
Please review our Returns & Refunds Policy for information about eligibility and available remedies.
Shipping and Delivery
Please review our Shipping & Local Pickup Policy for processing times and available delivery methods.
Thank you for supporting Ali's Glitz & Glass! ✨
Have a Custom Tumbler Idea?
Dreaming of a snow globe tumbler designed just for you?
We love helping customers express their personalities through unique colors, glitter combinations, themes, and personalized details!
For detailed custom design requests, please visit our Custom Orders page and complete the request form.
There you can share your design ideas, preferred tumbler size, colors, personalization details, and optional upgrade interests.
Let's turn your dream tumbler into something glitzy!
Submitting a custom request is not the same as placing or paying for an order.
Need Help With an Order?
We're here to help!
If you're contacting us about an existing order, please include your order number and a clear description of your question or concern.
If your tumbler arrived damaged, defective, or incorrect, please contact us promptly. We may request photographs of the item and packaging so we can review the issue.
For shipping or local pickup questions, please include your order number so we can identify the purchase.
A Little Note About Response Times
Ali's Glitz & Glass is a small handmade business. We appreciate your patience while we review messages and work on customer orders.
We'll do our best to respond as soon as reasonably possible.
Thank you for supporting our small business! 💕
Your Information
Please do not include passwords, credit card numbers, or other sensitive payment information in our contact form.
We use the information you submit to review your inquiry and communicate with you about your request, in accordance with our Privacy Policy.